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Preview:
00_master_document-KOY.pdf.jpg
Title:
MANAGEMENT AND QUALITY OF SERVICES
Greek title: Διοίκηση και ποιότητα υπηρεσιών
Author(s):
Chytiris, Leonidas; Anninos, Loukas
Type:
Undergraduate textbook
Preview:
02_chapter_01.pdf.jpg
Author(s):
Togia, Aspasia; Christodoulou, Georgios
Type:
Chapter
Preview:
02_chapter_06.pdf.jpg
Author(s):
Togia, Aspasia; Christodoulou, Georgios
Type:
Chapter
Preview:
02_chapter_02.pdf.jpg
Author(s):
Togia, Aspasia; Christodoulou, Georgios
Type:
Chapter
Preview:
02_chapter_03.pdf.jpg
Author(s):
Togia, Aspasia; Christodoulou, Georgios
Type:
Chapter
Preview:
02_chapter_05.pdf.jpg
Author(s):
Togia, Aspasia; Christodoulou, Georgios
Type:
Chapter
Preview:
02_chapter_1.pdf.jpg
Title:
Introduction to Management
Greek title: Εισαγωγή στο Διοικείν
Author(s):
Chytiris, Leonidas; Anninos, Loukas
Type:
Chapter
Preview:
02_chapter_2.pdf.jpg
Title:
Characteristics and quality of services- From satisfaction to customer loyalty
Greek title: Χαρακτηριστικά και ποιότητα υπηρεσιών- Από την ικανοποίηση στην αφοσίωση του πελάτη
Author(s):
Chytiris, Leonidas; Anninos, Loukas
Type:
Chapter
Preview:
02_chapter_7.pdf.jpg
Title:
Service quality evaluation and improvement
Greek title: Αξιολόγηση και βελτίωση της ποιότητας υπηρεσιών
Author(s):
Chytiris, Leonidas; Anninos, Loukas
Type:
Chapter
Preview:
02_chapter_3.pdf.jpg
Author(s):
Chytiris, Leonidas; Anninos, Loukas
Type:
Chapter